Privacy policy
We collect only what we need to quote, design and deliver your boxes, and we never sell it.
What information do we collect?
We use these details to reply, price your order, prepare proofs and deliver your boxes. We keep order records for as long as we need them for accounts and reorders.
- Your name, email and phone number, if you give them
- Your business name and delivery postcode
- The box details and artwork you send
- Messages you send by email, WhatsApp or our forms
Who sees your information?
Our own team, and the delivery company that carries your cartons, which receives only your delivery details. We do not sell or share your information for marketing. To see, correct or delete your details, email info@thechocolateboxes.co.uk. Before launch, this site uses no analytics or tracking cookies.
Questions
More answers in Help, or WhatsApp us on +44 7578 382054.
Do you sell my details to other companies?
No. We never sell your details.
How long do you keep my artwork?
As long as needed for your order and reorders, unless you ask us to delete it.
Can I ask you to delete my information?
Yes. Email us and we will delete it, unless we must keep it for accounts.
Does Design Your Chocolate Box store my logo?
Only when you send it to us; until then it stays in your browser.
Who carries my delivery details?
The delivery company that delivers your cartons receives your delivery address.
Do you send marketing emails?
Not unless you ask us to.
Where is my information stored?
With our email and order systems, accessed only by our team.
Is the WhatsApp chat private?
Messages are read by our team only and used to answer you.
How do I see what you hold about me?
Email info@thechocolateboxes.co.uk and we will send it.
Who is responsible for my data?
The Chocolate Boxes, contactable at info@thechocolateboxes.co.uk.
Tell us what you make
Send the piece count, the size of one chocolate, a rough quantity and your logo. We reply by email within one working day with a price and a free design proof. Prefer to talk? Call +44 7578 382054 or message us on WhatsApp.