Delivery
Free tracked delivery to UK mainland addresses in 2 to 3 working days, once your boxes are made. We deliver to UK addresses only.
How long until your boxes arrive?
Card boxes arrive flat in cartons with inserts packed alongside. Rigid boxes arrive made up. If you have a date to hit, tell us when you ask for your quote.
| Stage | Time |
|---|---|
| Quote by email | Within one working day |
| Free design proof | Sent with or after the quote |
| Production, card styles | 4 to 6 working days after proof approval |
| Production, rigid styles | 8 to 10 working days after proof approval |
| Tracked delivery | 2 to 3 working days to the UK mainland |
What should you check on arrival?
Open a carton and check a few boxes from each style. Anything misprinted or damaged is reprinted or refunded once you let us know, as long as it is within 10 days. Our returns and reprints policy has the details.
Questions
More answers in Help, or WhatsApp us on +44 7578 382054.
Is delivery of chocolate boxes free?
Yes. Delivery is free and tracked to UK mainland addresses.
Do you deliver chocolate boxes off the UK mainland?
Free tracked delivery covers mainland UK addresses; ask us about any other UK address first.
How long does tracked delivery take?
2 to 3 working days after your boxes are made.
Will my card boxes arrive flat?
Yes. Card boxes arrive flat with inserts packed alongside.
Do rigid boxes take longer to deliver?
Delivery is the same; rigid boxes take 8 to 10 working days to make.
Can I choose a delivery date?
Tell us your date and we plan production to meet it where we can.
Can boxes be delivered to a different address from mine?
Yes, to any UK mainland address, such as your chocolate maker.
Do I need to be in to sign for my boxes?
Someone should be available to receive the cartons, as with any tracked parcel.
How many cartons will my order arrive in?
It depends on the size and quantity; your tracking shows each carton.
Can I split a delivery between two addresses?
Ask us when you order and we will tell you what is possible.
Tell us what you make
Send the piece count, the size of one chocolate, a rough quantity and your logo. We reply by email within one working day with a price and a free design proof. Prefer to talk? Call +44 7578 382054 or message us on WhatsApp.